Our Team
Serge T
Co-Founder & Senior Field Supervisor
Serge co-founded EMCO Tech in 2006 and remains hands-on in the field to this day. With a mechanical engineering degree and 30+ years in the trade, he is the technical backbone of our service operations — known for his methodical diagnostics and mastery of complex systems. From tricky electrical control issues to restoring performance in aging HVAC equipment, Serge treats every challenge as a puzzle to be solved, and his commitment to precision, safety, and training sets the standard of workmanship for the entire team across the Greater Philadelphia area.
Michael Hawk
Client Relations & Service Operations Manager
Michael oversees the customer experience at EMCO Tech, making sure every client receives attentive service from the first call to the final follow-up. With a deep understanding of both technical operations and human expectations, he bridges communication between the office, technicians, and homeowners. His focus: precision scheduling, clear communication, and results that earn lasting trust — every project is a chance to prove reliability and strengthen lasting relationships.
Alex P
Senior HVAC Technician & Field Supervisor
Alex brings over 28 years of expertise to EMCO Tech, combining leadership, mentorship, and deep technical knowledge in every project he oversees. Starting his HVAC career in 1989 as a service coordinator, he quickly advanced to supervisory roles through exceptional judgment and a talent for problem-solving. Today, Alex manages service teams, supports training programs, and helps refine field operations — a cornerstone of EMCO Tech's reputation for dependable, high-quality service.
Dimitri K
HVAC Installer — Carrier Factory-Trained, NATE-Certified
Dimitri brings 20+ years of field experience to every installation. Carrier factory-trained and NATE-certified, he handles heat pumps, oil and gas boilers, forced-air systems, steam and water boilers, commercial rooftop units, and more. From high-efficiency multi-zone boiler installs to full system replacements, Dimitri's work is why so many EMCO Tech installations run flawlessly from day one.
Leonard Step
HVAC Service Administrator
Leo has been at the heart of EMCO Tech Heating & Cooling for more than ten years, coordinating service contracts, managing dispatch, and supporting our field teams with unmatched organization. His calm focus keeps daily operations running smoothly while ensuring every customer gets quick, dependable assistance. Whether it's booking an urgent heating repair or scheduling a full system replacement, Leo makes sure no detail slips through the cracks.
Alex D
HVAC Service Technician
Alex handles service and repair calls across the Greater Philadelphia area — diagnosing no-heat and no-cool emergencies, tuning up systems, and leaving every jobsite cleaner than he found it. Backed by EMCO Tech's stocked warehouses, he resolves most repairs on the first visit, and customers regularly mention him by name in reviews for clear explanations and honest recommendations.
Licensed & Insured HVAC Technicians in Philadelphia
Every EMCO Tech technician is licensed and insured, working alongside seasoned supervisors and responsive coordinators so your repair, installation, or tune-up is done right the first time. See what neighbors say in our testimonials, or keep your system worry-free with our maintenance plans.
NATE-Certified & Factory-Trained HVAC Technicians
Our team includes NATE-certified technicians and EPA 608-certified refrigerant handlers who complete ongoing factory training — following brand specifications that protect performance and warranties. Explore our Carrier system options or register your system with Get Warranty.
Local HVAC Company Serving Greater Philadelphia
From city blocks to suburbs like Willow Grove, Abington, Horsham, and Jenkintown, we show up ready to help—no drama, just dependable HVAC expertise. Check our full service areas or connect with our Willow Grove headquarters.
Our Simple Process
- Listen: We gather the details and your goals.
- Assess: Clean diagnostics, clear options, firm pricing.
- Execute: On‑time work, tidy jobsite, verified results.
- Support: Post‑service check‑ins and reminders.
Ready when you are: schedule an appointment or book a free estimate.
Neighbors First, Always
We build long‑term relationships through straightforward communication and follow‑through. Browse real stories on our Testimonials page.
Grow Your HVAC Career With Us
Mentorship, steady training, and real advancement—our field leads invest in people, not just tools. See current openings on our Careers page or learn more in our FAQ.
When It Can’t Wait
Heating out in a cold snap or AC down during a heat wave? Our emergency team prioritizes safety and fast stabilization, then guides you through repair vs. replace with zero pressure. Start here: Emergency HVAC Repair.
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